Hotel Reviews

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By: robielyn tayag
On: 2014-05-02
we are couple and we travel a lot in and out of the philippines. we chose to spend our vacation in palawan and stayed in deep forest inn with our families. we arrived on the 29th of April at 5:30 in the morning, and we weren't allowed to do early check in since it is very early. it's agreeable for us since we're going for our island hopping tour in tge eraly morning. we ate breakfast at the hotel, surprisingly the menu was "very expensive", we ordered 3 sandwiches and 1 rice meal and it was very costly. after the tour we went back to the hotel around 5pm and from then we checked in already. The room was big, suitable for 5 persons however there are many mosquitoes inside and outside of the room. It is the only hotel I visited that don't have any complimentary water and complimentary coffee. the most worst experienced we had was on our last day, we are for the city tour in the morning. our tour guide fetched us at around 730am, we prepared our things so that it will not be hassle for us to fix our things if ever we came late from the said tour. the staff advised us to take our things out from the room and leave it in the lobby, and we did, however I told the staff that we're still going back to the hotel. Our tour finished earlier than expected, we returned back at the hotel around 11am. as i asked for the keys, the receptionist told us that the room was alreadly cleaned and that there are new guests who are already ready to check in and they are at the lobby. i asked them isn't too early for them to clean our room since the check out time is 12nn and we did very late checkin. they did not give us any considerations and did not apologized for the incident.
i hope next time this will not happen again because people only having their relaxation time once in while specially for us OFW's. I am very disappointed for the service that we encountered, hoping that you review your system. Thank you.
By: Ramonita San Jose
On: 2014-03-03
Thank you to all the staff from reservations aska and maritess, joy the head of housekeeping, michelle at the front desk and all the rest if the staff from the security guard to the waitresses at the restaurant. The hotel in itself is a friendly, family-oriented hotel, there is no doubt we'll be back here again and will surely recommend this to my family and friends visiting palawan. I would give this a rating of 10.
On: 2014-01-11
First i would like to say thank to all the staff of deep forest garden ms. aska , ms. joyce , ms. Prinncess , and the girl in frontdesk whos pregnant i am really sorry i lost the papers with all your name girls i try to find it but i dont know where is it now but you know who you are girls :) anyway i just want to say thank you for all your very good service , friendly staff , clean room , beautifull garden, nice and big swimming pool. i will recommend your hotel to all my friends and family.
By: Limuel B. Bacay
On: 2013-08-25
Our 4D/3N stay last July 18-July 21 is an awesome and better say most unforgettable vacation me and my fiancee ever experience. The place is very very relaxing. And the staff are very very accommodating. Especially Ms. Mitch, Ms. Tess, Ms. Vanie & Ms. Aska for their wonderful efforts on helping me prepare my 5thyear anniversary surprise to my fiancee. If only I can attached an image here, I'll include a proof of their works. I am full heartedly refer Deep Forest to my friends when they visit PP.
By: ken tanhueco
On: 2013-07-25
checked in yesterday here, and i have to say that if your gonna visit puerto prinsesa palawan, this is the best place to rest.. great service from the staff, relaxing and wonderful place to lay your head after the days activity.. 10 out of 10 for me.
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A front desk openened and staffed 24/7 • Daily housekeeping included in the room rate
Private bathroom for each unit


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