BOOKING TERMS AND CONDITIONS

The terms and conditions set out below apply to all bookings at Deep Forest Garden Resort. Registerd at Abueg Rd. Jacana 5300 Puerto PrincesaCity,Palawan.

PRICING

All prices shown online or in brochures ,agencyetc..Are per room per night (unless otherwise stated). Prices are subject to Value Added Tax at the current prevailing rate and local tourism levies, if applicable.

Prices are subject to change without notice. However, your price is guaranteed once you receive a booking confirmation. For the avoidance of doubt, prices do not include any incidental charges, which you may incur during your stay (including, for example, in respect of your use of the hotel's bar and mini-bar facilities and the costs of external telephone calls from our desk). Such charges will be payable by you on your departure and, in the event that you fail to pay any such incidental charges, it is a condition of your contract with us that you irrevocably authorise us to debit your credit or debit card (see 'Deposits and Pre-payments' below) for the amount of any shortfall.

The prices shown online are not valid in conjunction with any other offer and, until you have received your confirmation number.

AVAILABILITY

Availability of rooms at the rates shown online may be limited and/or restricted to certain periods.

CHILDREN

Children under the age of 5 can stay free of charge at any of our rooms, when sharing a room with two paying adults where a suitable room is available. Children from the ages of 5 to 16 will be charged a supplement per child per night for bed . Availability of suitable rooms is limited and portable beds may need to be used where such accommodation is sought. The hotel concerned will determine whether a room is suitable for the purpose of this offer.

GUESTS WITH IMPAIRED MOBILITY

Deep Forest Garden Resort, endeavor to offer the same high quality facilities to our less able bodied guests. Where possible, special facilities include wheelchair adapted , ramps in public areas. Guides dogs are welcome in our hotel. Please check with OUR FRONT DESK if you have any special requirements. We will do our best to accommodate your wishes.

PETS

Deep Forest garden Resort is not suitable for pets of any kind.

CAR PARKING

For information on parking availability and charges, please contact the front desk directly.

ARRIVAL AND DEPARTURE

Hotel rooms are available from 1pm on the day of arrival. Rooms must be vacated by 11 on the day of departure, unless otherwise sanctioned at the discretion of the hotel manager.

HEALTH, LEISURE AND BEAUTY

Deep Forest Garden Resort can assist you for leisure facilities on or off site . The availability and range of facilities varies. Please check the availability and range of facilities at our chosen parlor. A charge will be made for the use of certain facilities such as beauty treatments.

DEPOSITS AND PRE-PAYMENTS

Deposits and pre-payments are required for all of the rates featured online (unless you are settling your account in cash - However, you will be asked to guarantee your booking with a deposit . By credit card-or Bank to Bank or PayPal account. Full Payment is taken upon check-in. In the event of cancellation Charges will be in accordance with our cancellation terms. See 'Cancellations and Amendments' below for details on cancellations."

BALANCE OF MONIES OUTSTANDING

On arrival you will be asked to produce a valid debit or credit card for the hotel to take authorisation. If you are settling your account in cash, you will be asked for a deposit. We accept all major credit cards, including MasterCard, Visa . Alternatively, We do not accept cheques drawn from an overseas bank account.

CANCELLATIONS AND AMENDMENTS

All cancellations must be made in accordance with our cancellation terms.

Cancellation Policy

This policy defines how to handle cancellations

  • If cancelled or modified up to 7 days before date of arrival, no fee will be charged.
  • If cancelled or modified later, the first night will be charged.
  • In case of no-show, the total price of the reservation will be charged.
  • This policy does not apply for group booking please consult us for further clarifications.

Whilst every effort is made to fulfill any particular requests which you may have in relation to your stay with us, we cannot unfortunately guarantee that we will be able to meet any particular requests which you may make and our failure in this regard will not constitute a breach of contract.

In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so. However, you have the right to:

  • accept the changed arrangements as notified; or
  • make alternative arrangements with us; or
  • cancel your reservation and receive a full refund of any monies which you have paid to us in respect of your reservation (please note that we shall not be liable for any sums which you have paid to any other persons in connection with your reservation).
For the avoidance of doubt, we shall have no further liability to you for any changes to or the cancellation of any online booking.

COMPLAINTS OR COMMENTS We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at Deep Forest garden Resort should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately. Problems which cannot be resolved there and then should be notified in writing to Managing Director, Riccio Jean-Pierre ,Tourister Travel & Tours Rizal Avenue 5300, Puerto Princesa City, Palawan,jeanpierre_riccio [at] yahoo.com.

When you arrive:

The address and phone number from Deep forest Garden Resort is:
Deep forest Garden Resort,
Abueg Road bancao-bancao. Jacana
5300 Puerto Princesa City,Palawan,
Philippines.

Telephone No. : Front Desk (048) 4341702
E-mail Address : deepforest_reservations [at] yahoo.com
Website : http://www.deepforestinn.com

Deep forest is a garden pension house which offers very affordable lodging in Palawan and Puerto Princesa City, with 18 double rooms, and one dormitory. One king room was designed to accommodate for disabled persons including access to the lobby and restaurant.

We also offer affordable Palawan Tour Packages and Van Rentals. Click here to learn more.

Good to know:

  • Electricity: 220 Volts/60Hz
  • Roll away beds are available for 500 Pesos per day
  • Restaurants and other affordable services will be charged to your room
  • We are located 2 minutes from the Puerto Princesa City Airport.
  • We can make reservations for activities, Affordable Daily tours, resort reservations rent a car and many other services
  • We can arrange for service from the pension to town and vice versa {extra charge}
  • We will give to all our guests free Airport transfer
  • The front desk is open 24 hours
  • Check in time is latest 4pm, Check out time is at 11 am
  • All wood carvings in your rooms are from a private collection and should be treated with respect .
  • We can arrange for parlor services or transfer to our parlor partner in town
  • We can arrange for massage
  • Major credit card VISA and MASTER are accepted (no extra charge)
  • We offer affordable lodging in Palawan

Cancellation Policy:

  • Reservations may be cancelled without charges up to 46 days before check-in date.
  • Reservation(s) cancelled less than 46 days before check-in date will incur the following charges:
    • 45 days - 50% of the total amount of booking / reservation
    • 31 days - 100% of the total amount of booking / reservation
    • No SHOW - 100% of the total amount of booking / reservation

GUIDELINES

FOR ROOMS WITH SLIDING WINDOWS PLEASE MAKE SURE YOU LOCK THEM EVERYTIME BEFORE LEAVING YOUR ROOM. (MANAGEMENT WILL NOT ANSWER ANY LOSSES)

  • Guest inviting outsiders in their rooms are doing it at their own risk, management will not answer for any losses in your room.
  • Check out is 11 am latest!
  • Please make sure children's don't play with wood carvings on display these items are a private collection of ART for you to enjoy.
  • Restaurant is open from 6 am to 10 pm Please sign any orders for proper billing (thank you)
  • Please report any water or electrical problem urgently (thank you very much)
  • Please don't eat foods in your rooms and don't leave other products which can attract all kinds of pest, roaches ants and others.
  • We accept VISA and MASTERCARD for payments ( NO SERVICE CHARGES)
  • Please ask our front desk for Tours/tickets reconfirmation/immigration services/laundry/internet services/and others (surcharges apply)
  • For any night disturbances please report immediately to our security guard at the front desk

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A front desk openened and staffed 24/7 • Daily housekeeping included in the room rate
Private bathroom for each unit • Mnimum stay can be no more than 3 nights

LINKS

Wood Crafts & Carvings
Affordable Van Rental and Tours in Palawan
EPalawan.Com
Google Rank Checker
WoodCraftPhilippines.Com
Affordable Van Rental
360 degrees PANORAMA & PHOTOS BY :
PEDRITO ENSOMO pedrits_ensomo@yahoo.com.ph

Copyright © 2010 Deep Forest Garden Resort
"Enjoy affordable lodging in Palawan and Puerto Princesa City"

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